Frequently asked questions
The acquisition and maintenance of this volume of information would not be possible without the support and participation of many relatives. Genealogy is great fun and a wonderful learning experience, broadening both our knowledge of family and general facts of geography and sociology. We hope you will enjoy it as much as we do and we look forward to our mutual cooperation and friendships established through the functions of Webtrees and this web site.
Please drop us an email to say hello, advise us of a needed correction or addition, or to inquire about a relationship. Most of what we know is displayed online, with only the details of living people not displayed.
You can send an email to Stuart advising him of this missing information. This would be appreciated.
Additional information can be simply contained in an email. Alternatively a file or files can be attached to an email. These files can be in almost any format. We have the necessary programs to read most of the commonly used file formats including most of the commonly used family history programs. Of course, we are very familiar with the Gedcom file format.
The most important requirement when supplying information is that a source be included of where each piece of information was obtained. That is, you should include a source for every event or fact for the individual or family. Prime examples are the events of birth, marriage and death. Ideally this source must be sufficiently detailed so that any person can reference the source and find the information for themselves. Generally, data with no source provided will not be accepted by the Administrator. Our web site is a good guide as to how this can be done.
In genealogy and family history, it's not enough to simply say something "happened on such-and-such a date". Historians like proof. We do too!
You should immediately advise Stuart of the error. This can easily be done by sending an email to him by clicking here. Alternatively there is a similar email link which can be found at the bottom of each page. Please advise him of the error and supply the correct information. It is important that you should also supply the source of the information that you are supplying so that Stuart can verify this correct information.
The protection of personal information of living people is very important. Webtrees software privacy functions are excellent in enforcing some privacy rules. Of course, no system is perfect nor unbreakable, so the possibility of unintended access to the data remains a possibility. We do everything we can to remedy privacy problems promptly.
Living people are entitled to their privacy. Being listed on this web site is not an indication that they are willing, or able, to assist you in your own research. Attempting to contact living people is strongly discouraged. Contact Stuart to enquire if he is aware of anyone else researching the family. He is in receipt of many emails from people seeking and offering additional information.
We take information abuse, theft or misuse seriously and we will take action against those that participate in or attempt identity theft as it relates to our sites' data. Do NOT copy our data on living people to other sites or locations as those sites may be unable to protect their privacy and you may be held responsible.
All known information is shown on our web site and there is no further information to share. However, research is continuing and additional information is added almost every day.
Therefore it would be appreciated if you didn't simply ask for me to share information or make a request for additional information. Instead it is best for you to often visit the web site to see if any further information is shown.
On the other hand, we always appreciate being advised of information that should be shown. So, if you would also like to share information, Stuart would welcome an email.
This may result from primarily two things. First of all, the families shown on our web site are linked, usually by marriage. There are no separate trees showing on our web site. If your ancestors are not linked to anyone else on our web site, then they will not be shown. At this time, it is not intended that this web site be a definitive display of all of the early settlers. The current prime aim of the web site is to assist people researching their family history. Nothing more.
If there is a link between your ancestors and someone listed on our web site, then the reason they are not listed is probably because they have not been researched. As stated elsewhere, if your ancestors are linked then we would be pleased to be informed.
I receive many emails and I treat emails that advise of incorrect data being shown on our web site as first priority. I then try to respond to emails in the order they are received. Some require a substantial amount of work and this may delay a response being made. On the other hand, because of the volume of emails received, if I receive an email and there is no 'please' or 'thank you' or otherwise are impolite, I may not respond at all.
Unfortunately this is because I host this web site on a server running in my home office. The server simply runs out of memory when trying to display the large number of records that this request requires. Clicking the direct link to these sourcee should be avoided as really no further information is shown. All that you should be interested in, is the actual reference and this is shown as soon as you click the plus sign in the box to the left of the source entry.
Yes you can. Please send me an email of the family names you are researching and any other relevant details including your contact details and I will post your notice on our Home page Welcome screen.
No. The main reason for having an account is to enable you to add further data to our web site. That is, you are expected to be actively researching your family history and recording the results of this activity on our web site.
Registrants must be related to someone already shown on our web site. In addition, the registrants themselves, must also be included on our web site. This will mean that you will need to supply to Stuart sufficient detail to enable him to link you to someone who is already included on our web site.
Registrants should be prepared to visit and contribute regularly to our site, at first providing us with their personal and immediate family information and later - modifications, augmentation, amplifications and additions to our existing data.
Registrants must specifically acknowledge in an email to Stuart that they will not release details of living people to anyone else. We take information abuse, theft or misuse seriously and we will take action against those that participate in or attempt identity theft as it relates to our sites' data. Registrants must acknowledge in an email to Stuart, that they will not copy our data on living people to other sites or locations as those sites may be unable to protect their privacy and you may be held responsible.
If you qualify for registration and agree to abide by these simple policies and procedures, especially those relating to privacy as set out above, please use the link at the bottom of each page to contact me. Be sure you explain your relationship to relatives contained within the existing site and also clearly state your acknowledgement that you will abide by our policies and access rules. We will review and consider your application.
Approval of the new user account must be done manually by Stuart. If an account is approved, Stuart will request a User Name from you. He will then create an Account using that User Name and a temporary password, which will then be advised to you by email. You should immediately login and change the temporary password to one of your choice.
Yes. All information entered must comply with the Gedcom 5.5 standard. Here are some notes that may assist.
The most important requirement is that a source of where the information being entered was obtained and this must be entered for every fact or event. This source must be sufficiently detailed so that any person can reference the source and find the information for themselves. Data with no source will not be accepted by the Administrator.
In genealogy, it's not enough to simply say something "happened on such-and-such a date". Historians like proof. We do too! Look over the various sourcing notations available and use the NOTES option when in doubt or you need space to write. Put in more than you think may be necessary, it won't be too much. Any questions? Just ask if you don't understand and we'll be happy to assist.
We use the GEDCOM v5.5 standard DATE format. DD MMM YYYY or 01 JAN 1822 instead of January 1, 1822 or Jan 1, 1822. The system can make some minor corrections to input errors, but you should not depend on this.
If the specific year is not known, please do not use the date field when entering events/data. The GEDCOM specification does not permit dates without a year. Dates like 6 June are not permitted. If you only know the date and month, as often is the case with birthdays, then this information should be included in the notes field. If in the future you find the year, then the full date can be entered into the date field.
We have linked all of our places into Google maps. We believe this to be an excellent feature whereby you can see on a map, how our families moved about. Using this function has required us to use a disciplined approach to entering places.
Places need to be entered in the format of City or town or suburb, then county, then State and finally country. These entries must be separated by commas and they must be written in full. The system does not recognise NSW as being New South Wales. An example of how this format is to be entered is shown:
Derby, Derbyshire, England, United Kingdom.
As most members of our family were/are located in Australia this format does not quite fit. Although most Australian States do have counties (e.g. Sydney is in the County of Cumberland) most of us do not use, or indeed know, in what particular county a town is located. The system will recognise entries like:
Taree, , New South Wales, Australia
Please note that the missing county is made up of a space and a comma. If only the State and Country are known, then the system will recognise:
There are two helpful methods of acquiring a place's correct format: Use the tiny "world" icon adjacent to the place field to see what places are already entered in our database. After entering a name in the search field and then clicking the Filter button a result should show if that place is on our database. Unfortunately the system here adds a bit of confusion as it shows the place in the reverse order of Country, State, County then town. But if you select the desired location it will be entered properly into the location field.This is a good way to look up a city's state if you don't know it as it probably already exists in our database.
Entering of names is pretty straight-forward via the form and help is provided.
Name PREFixes are usually titles or honorifics such as Dr, Rabbi, Hon, Judge, etc. Ordinary honorifics such as Mr, Mrs, Ms, Mstr should not be entered.
GIVN - Given names are the first and middle names usually selected at birth. When name changes occur after birth, these additional names can be entered separately after the person has been recorded in the database. They can also be entered as AKA (also known as) names.
We normally expect people to be called by the first of their given names. When this is not the case, you should indicate which of the given names is the preferred one by putting an asterix after the name. This causes webtrees to mark this name with an underline. For example, John James Mitchell* JONES indicates that this person is called "Mitchell" and would appear as John James Mitchell JONES. In this case, "Mitchell" is not a nickname, although "Mitch" could be. We enter the given name with an initial uppercase letter. The rest of the given names are entered in lower case letters.
SURNAME is the family or last name. This is the birth name for a married person, and not the surname assumed after marriage. See married name below. When name changes occur after birth, these additional names can be entered separately after the person has been recorded in the database. They can also be entered as AKA (also known as) names.We enter the SURNAME in upper case letters.
Name SUFFixes may be honorifics and post nominals such as MBE, BSc, JP, Jnr, Snr etc.
NICKname is the name commonly used for the person if different from their given name; e.g. Jack would be the nickname of John ARNOLD and many Margarets have the nickname Maggie, Nancy, Peggy, Polly, etc.
MARRIED NAMES (MARN) are the person's new name (when assuming the spouse's surname). It is auto-created by the program when you enter the new surname in the Married Name field. i.e. Mary Jane SMITH marries John JONES and becomes Mary Jane JONES when you enter JONES in the Married Surname field. Married names are not gender-specific; you can enter a married name for persons of either gender, although, usually, it is only the wife who changes her surname.
We really appreciate your addition of pictures, Birth Certificates, Marriage Licenses and Certificates, Death Certificates - anything you've got to support the information added is appreciated. It's easy to add these from your own hard drive by using the MEDIA tab, ADD MEDIA link and UPLOAD/Browse feature. Before uploading media, please review the media list heirarchy as specific folders have been allocatted to specific media. For example there is a Weddings folder and a Documents folder. Again, if you have questions, suggestions, or simply wish assistance, send your request or your digital images to us by email and we can add them for you.
When entering new media, consider a naming convention that is unlikely to conflict with existing media. The system allows you to browse your hard drive and upload the document with an entirely different name, retaining your local filename intact. Just imagine how many "john.jpg" files there could be (well - only one) but you could possibly overwrite an existing file if you don't change the filename. We like to keep them short (less than 35 characters) but descriptive. Also, we would prefer that all media be kept to about 800 x 600 pixels. If in doubt on any aspect, please, simply ask us.
I would strongly recommend that you go to the webtrees wiki Help for editors page for additional assistance in working with webtrees.